Budjet Trailer Hire

Location

1468A Ipswich Rd,
Rocklea QLD 4106

Hours

M–F: 7am to 4.30pm
Sat: by appt
Sun: Closed

Trailer Warranty

BTH Products Pty Ltd

1468A Ipswich Road, Rocklea QLD 4106
Phone: 0434 995 814

Manufacturer, BTH Products Pty Ltd warrants that, subject to the limitations and exclusions below, all parts of our manufacture or assembly of the trailers are free from defects in material and workmanship (jockey wheel, bearings, tyres, wheels, brake pads & wearable parts are excluded) for a period of:

12 months from the date of purchase  (3 months for commercial use). Any shortcomings in the original material or manufacture will be corrected without charge to the original purchaser for parts and labour incurred in that rectification.

If work under this warranty is required, the purchaser should immediately email the following email: bth.product@gmail.com with all photos and copy of sales invoice with a photo of the Vin Plate

1. Wait for approval email sent from BTH Products Pty Ltd.

Any warranty claims needs to follow these process, otherwise BTH Products Pty Ltd will not pay for it.

The warranty is not transferable to a subsequent purchaser if the Trailer is sold by the original purchaser during the warranty period. Your BTH Products comes with guarantees that cannot be excluded under the Australian Consumer Law.

The benefits within our Warranty are in addition to other rights and remedies under the Australian Consumer Law in relation to this product.

 

Keep it serviced, keep it covered.

 

This warranty does not apply if the trailer has not been serviced regularly or the damage occurs because of:

  • Accident
  • Fair wear and tear
  • Misuse, neglect or abuse
  • Storm damage or other acts of Nature
  • Unauthorized repairs made or attempted

The warranty covers the original trailer only. It does not cover the following items:

  • Appliances and equipment which are not manufactured or supplied by BTH Products (for example a refrigerator, freezer or customer modifications) are covered by the warranty of such items for the term offered by the manufacturer of such items.
  • Any defect resulting from overloading, misuse, negligence, accident or other cause beyond the direct control of BTH Products.
  • Any defect resulting from fitting or installation of any accessories or options such as an altered tool box or other items after the trailer has left the premises of BTH Products.
  • Any rectification or other work required due to alterations in Local, State or Federal legislation which occurs after manufacture of the recreation vehicle.
  • Any consequential damages or repair work necessitated due to continued usage or towing after a defect has, or should have, become apparent to the purchaser or user.
  • Any accommodation or re-location expenses including fuel/freight. Loss of earnings or rents or other costs incurred before or whilst repairs under this warranty are being affected.
  • Trailer not be serviced on time (Trailer needs to be serviced every 6 months or more frequently if customer high frequency use). Not re-grease bearings and bolts every 500km.

 

Tents:

Tents are guaranteed to be in new merchantable condition at the time of purchase. Please check when pick up. General wear and tear are exempted. Zips and mesh or screens are not covered.

NOTE: This manufacturer warranty does not cover general consumable parts on the Trailer and rust on any painted scratched galvanized surfaces of the trailer or any of its components. (E.g. axles, springs, couplings and jockey wheels.)

Owners or any authorized pick-up people (included freight company’s drivers) have the responsibility to check the quantity of products match your order and make sure all products in good conditions.

If any products are not in good condition or any items missing when you pick up, we will change for you. But after the products leave BTH Products business address, BTH Products will not accept any claims regard to products not in good conditions or missing items. Owners’ responsibility to inspect and maintenance trailer. Before use must check tyres condition, nuts, bolts, moving positions, safety chain, lights and all other trailer conditions. Any banding, leakage, breakage, abnormal noise. Check the trailer condition every 60km. Re-grease all bolts and bearings every 500km.

Any broken parts that need replacing under the warranty period you must follow BTH Products Pty Ltd warranty terms and conditions. Bring the broken part into BTH Products before placement part is supplied. Or the replacement parts will be charged.

Transit:

Trailers must be returned to BTH Products  for warranty work to be completed. The warranty will not cover any freight or postage cost at both ends. BTH Products is not liable for any loss, theft, or damage to any goods in transit. All trailers need to be empty when returned for warranty.

BTH Products Warranty Team

557 Gympie Road, Lawnton QLD 4501
Phone: 0434 995 553